Orders will be processed between 1-3 business days.
We offer a Canada wide flat rate shipping cost of $10.00
We offer a flat rate shipping cost of $15.00 anywhere in the USA.
All packages are sent via Purolator for physical addresses and Canada Post for PO Boxes.
Free delivery and pickup in Brooks city limits.
The Pink Porcupine
We want our customers to love their purchase! If you wish to make a return, please note the following:
You may return your purchase within 14 days of receiving it for a refund, exchange or credit less the original shipping costs. The customer is responsible for the return shipping costs.
We will do our best to exchange for a different size. However, if your requested size is no longer available, you may choose to receive a product refund or store credit.
All sale items and accessories are a final sale.
Each return is inspected carefully. Returned items must be unworn and unwashed. Items that appear worn or have stains, odors, etc., will not be accepted and be sent back at the buyer’s expense.
Prior to shipping, all items are thoroughly inspected to ensure they are free of defects and carefully packaged. If you do find a problem, please contact us by phone or email within 3 days of receiving your package.
All returns can be shipped to:
The Pink Porcupine 48 South Shore Close Brooks, Alberta T1R 1R4